Primary Blog/Accommodation Business/What are some innovative ways to encourage guests to leave online reviews for your hotel?

What are some innovative ways to encourage guests to leave online reviews for your hotel?

What are some innovative ways to encourage guests to leave online reviews for your hotel?

Hey everyone! I am managing my own hotel and over the years I’ve used different strategies to receive not just feedback, but great feedback. The easiest way to receive reviews is simply by asking the guests when they checked out. You ask them if everything was fine, right after they’ve paid. If they reply happily and you can see that they are satisfied with your services, you let them know that you would appreciate receiving an online rating for the hotel. However, that is not all. It is crucial that you let the guests know “WHY” an online review is so important for you. In fact, tell your guests that online reviews give you the ability to serve more guests and reach your goal of owning the best hotel in your town. If your guests know that you have a goal in mind, they will support you to reach it—if they have been satisfied with their overall experience. The guests have a lot of influence in regard to online reviews. They can more of less push your business to the top of an OTA’s platform, or to the bottom.

Steal My Industry Secrets (save x-amount of learning time, x-amount of hours in failures, fast track your path to happy guests who can’t get enough of your accommodation.) Click here

To understand why it is so important to give your guests an explanation / reason to leave online feedback, I can recommend to you the book Influence: The Psychology of Persuasion by Robert B. Cialdini. As soon as you read this book, you will definitely realize what kind of difference it makes to add a REASON at the end of your request.

Another way to receive reviews is by sending your guests an email with a link to TripAdvisor after they have left your hotel. Here’s a template:

Dear Mr. / Mrs. ______,

We thank you for choosing The Hotel _____, for your trip to _____ (e.g. Germany). Please find the attached invoice for your last stay with us.

We would be grateful if you would review us on TripAdvisor, which is the world’s largest travel site, helping millions of visitors every month plan their trip. Our guests often tell us how helpful it is to read past reviews before booking their own stay and we are always eager to receive your feedback and learn how we can improve.

Please click on _____ (http: your link. com) to review us on TripAdvisor.

Thank you and hope to welcome you back soon.

Sincerely …

The Hotel _____

Attention: do not set up a system that sends these requests automatically. It is possible that you may have a guest one day who has not been satisfied with your services. By sending out your requests manually, you can be sure to send it to guests that enjoyed their stay at your place. Have in mind, that people tend to be more eager to post a bad feedback than a good one.

It is certain that without any reviews of your business, you will not obtain as many guests as you desire.

See other posts like this one:

Sunday, May 05, 2024

Get 5 Free Hotel Website Templates for WordPress: Elevate Your Hotel's Online Presence!

Saturday, October 21, 2023

Napoleon Hill’s UNPUBLISHED, controversial books…

Thursday, October 19, 2023

FREE Download: The Hotel Marketing Plan

Wednesday, April 26, 2023

Author's new book receives a warm literary welcome

Wednesday, April 26, 2023

Curious what your life would look like if you gave your best every day?

Wednesday, April 26, 2023

Motivational Speech - One Life Excellence

Wednesday, April 26, 2023

BOOK - Challenge Life - Explore - Give - Enjoy

Wednesday, April 26, 2023

Social Media Marketing For Your Accommodation Business

Wednesday, April 26, 2023

Impress your guests with your awards

Wednesday, April 26, 2023

Use a city map to build a guest relationship

Wednesday, April 26, 2023

Why are plants and flowers important for your hotel business

Wednesday, April 26, 2023

Why you should celebrate official holidays with your guests

Wednesday, April 26, 2023

Why it is so vital to receive information and opinions from your staff

Wednesday, April 26, 2023

How to let your guests be a part of your future projects

Wednesday, April 26, 2023

How birthday wishes increase your visibility